In my experience as a social worker specializing in trauma-informed care, I honed the ability to listen with empathy, interpret and explore silent cues, and understand complex emotional states. This background drives my passion for creating digital environments that are not just functional, but also emotionally intelligent and inclusive.

In research, my approach is grounded in the principles of psychological safety, ensuring that user feedback sessions are respectful, secure, and empowering. My analyses go beyond surface-level responses, tapping into the root causes of user behaviors and leveraging these deep insights to build more intuitive, human-centric designs.

I believe in a design process that recognizes and honors users' emotional journeys, backgrounds, and needs. If you're interested in working together or just having a chat, I'd love to hear from you! Feel free to contact me using the form below.